Here are the answers to the questions we're most frequently asked. Can't see the answer to your question? Get in touch firstname.lastname@example.org.
We track new and changed text.
Sorry, no, we're concentrating on text at the moment.
We send you an email with an image of the new text highlighted green. Like this:
Our maximum check frequency is hourly.
No, we just track the individual pages you ask us to.
While we're in beta all our plans are free!
The term "in beta" means we think we have something that's great to use - but there are still some features we want to add and rough edges to fix before we're 100% happy - and occasionally you might run into a bug!
For a while yet.
You can set up as many as you need. We like to talk to our larger users and so if you're thinking of creating more than 500 tracks - drop us an email.
Here's how it works:
- Hourly tracks are checked at some point in the hour - usually within the first 15 minutes of the hour
- Daily tracks are checked in the hour they were created (or last edited)
- Weekly tracks are checked on the day and in the hour they were created (or last edited)
We are aware that what you track is possibly sensitive and so we will never publish this information, not even in an anonymised or aggregated format.
We use Secure Sockets Layer (SSL) encryption to protect your information while it is in transit between your computer and Trackly.
We always want to avoid sending you notifications about page changes you don't care about.
By default when you create a track - the "Ignore small changes" option is checked, like this:
This means that we'll not alert you to small "noisy" changes. Here is a list of the items we'll filter out:
1. Changes to paging numbers
2. Changes to how long ago something happened
3. Changes to filter counts
4. Changes to review counts
5. Changes to social media counts
6. Changes to many items were found in a search
Sometimes you really want to be sure you see every change. In this case - just flip "Ignore small changes" to "No" and you'll be alerted to every change however small!
There are some cases where we can't detect changes:
- Where the change is in an iframe
- Where the change is to an image - we just track text
- Where the only change is a deletion - we only track new text
We'll also ignore certain types of changes if you have the "Ignore small changes" option set.
Tracking changes on webpages is a complex business - and there will always be situations where we get it wrong. Bear in mind we offer a "best effort" service and can provide no guarantee that we'll alert you to a particular change.
Try selecting just the part of the page you're interested in. To do this edit the track and click on the "Just part of the page" option:
You'll then be able to select just the section of the page you're interested in
No, sorry, that would require us to store your user details - including your password - which would be a security risk.
We don't support Flash. If you track pages that use Flash you'll see a "Flash player required to view this content" message.
Our servers are in London - and so all pages are displayed as if you were using a web browser in London.
Sorry, not currently.